Being new to the industry, I quickly realized that two essential ingredients to a successful hearing care business were; 1) having quality people and 2) quality advertising. After experiencing many problems with both, I was introduced to DAX Marketing Group, LLC. With the help of Garrett, James, and Jessica from DAX, my team has shown tremendous improvements in reaching our market through better advertising and our prospects through improved management of phone calls in order to produce appointments and sales. Sales have drastically increased, and we continue to receive quality feedback from DAX on a regular basis. I highly recommend this team at DAX Marketing Group, LLC. I have experienced first-hand that the services they provide are second to none in our industry!
I have worked with many different direct mail services over the years. Sometimes we would get decent results for a period of time and other times the results just did not pay for the investment we were making.
The one thing that I really appreciate with DAX Marketing Group is the personal care and attention that we receive. That may sound like lip service but they really do take the time and effort to make sure that we are maximizing our return on investment.
Every call is recorded and reviewed by DAX to make sure that the PCC is doing everything correctly and to make sure the prospect is set for an appointment. It really helped me see where we need to improve our appointment setting.
Our rep at DAX calls me on a regular basis to make sure everything is going as expected. I would definitely recommend DAX for direct mail.
As any small business owner knows, one of the hardest obstacles to overcome is the area of marketing. Over the last three years I have talked to several other owners who have this struggle and like many of them, I have tried several different marketing strategies as well as several different marketing companies. These changes in strategies and companies are not only time consuming but also waste precious marketing dollars.
I have now found a marketing company that I believe in. Garrett and James at Dax Marketing are the real deal. They care about the dispensers they work with and they work hard to make sure their customers are well taken care of. The quality of the mail we are sending out from Dax exceeds the quality of every piece we have ever sent out and most importantly it works. The customer service is second to none and I love that they keep you in the loop with every decision that is made.
I can say with confidence that Dax is my company of choice for marketing and I am looking forward to a long and prosperous business relationship with them.
“The DAX group has turned my business on again! The follow-up and training for our staff have been a game-changing service we have never had before.”
“DAX has been easy to work with, they provide excellent follow-up and get results. The folks at DAX just aren’t trying to sell you mail, they partner with you to get results. Service long after the mail drops, I have been blown away by the follow-up and coaching my team has received.”